Monday, August 20, 2007

Service Problems Disable Wells Fargo ATMs, Online Accounts - UPDATE

An AP newswire article, via The Mercury News, reports that:

Service problems disabled ATMs and online accounts at Wells Fargo & Co. for at least 24 hours starting Sunday afternoon, leaving some customers of the nation's fifth-largest bank unable to get cash or use debit cards to pay for goods.

San Francisco-based Wells Fargo would not say how many customers or machines were affected but acknowledged that services were down throughout the company - from personal banking Web sites and ATMs to the processing of mortgage and student loans.

Angry customers complained Monday at many of the bank's 6,000 branches nationwide. Customers could get cash if they went into a branch and talked to a teller - but they had no way of getting cash after-hours.

More here.

UPDATE: 11:33 PDT, 21 August 2007: Wells Fargo says it is fixed as of earlier this morning.

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