Friday, March 17, 2006

Rush to Convergence: Don't Screw Yourself


Divergence is very important to keeping daily operations up and running.
Image source: eMail Battles

Via eMail Battles.

A friend with an accounting firm called in a panic. His web connection was dead, along with his phone system.

Clients couldn't call in. Their email was bouncing. They couldn't reach his website. And his overpaid partners couldn't reach clients via email or phone either. The whole firm had screeched to a halt, with folks using their personal cell phones for only the most pressing business. Total disaster.

First time he'd ever seen or heard of such a disaster in his twenty-four years in business.

How could such a perfect storm happen?

More good advice here.

posted by Fergie @ 3/17/2006 05:26:00 PM

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