Wednesday, September 07, 2005

Indian call center worker arrested

Dinesh C. Sharma writes in C|Net News:

Police have arrested a call center worker for alleged theft of personal customer information that the firm was handling for its clients.

The arrest was made after the call center, Saffron Global, reported the matter to the police. Company officials said that the worker was found copying personal information about customers onto a compact disc.

The employee has been booked under various provisions of the Information Technology Act and the Indian Penal Code. He appeared in a local court on Tuesday and was placed in judicial custody for 14 days.

The call center did not reveal the names of its foreign clients, although, according to its Web site, Saffron has handled work for American and British companies. Among its U.S. clients are a long distance telecommunications service, a cable and Internet services provider and a food products company.

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